“People need to know that there’s someone in charge who understands how to run their business. What helps me today is my 35 years in the restaurant and retail industries. It’s not like I’m coming from a financial institution or manufacturer. You can’t just take problem “A” and transfer it to problem “B.”
It’s important that the people I’m working with, my team and my franchisees, know that I understand their business and that I get it. I was a franchisee, I invested money, I was in their shoes, I was a pain in the behind and I expect our franchisees to (respectfully) be one too. Together we’re invincible. Power comes from knowledge, information and experience. If people feel that you know what you’re doing, they will follow you anywhere.”
– Paul Mangiamele, Chairman and CEO, Legendary Restaurant Brands
To buy Paul’s book, Bennigan’s Return to Relevance: Bleeding Green 25/8 contact [email protected] today!